New
Introducing Newborn Screening Case Management: smooth care coordination from day one.
See what’s new
We help health departments, health systems, and schools find who needs care, deliver it, and manage the cases that follow, from screening and testing to vaccines, therapeutics, and telehealth. Every day. So the tools are already live when the next emergency arrives.
Partners
Health departments, labs, and health systems across the country run their programs on Primary.Health.
60+ named partners since 2020, and more we can’t name yet.
Including national retail pharmacies, vaccine manufacturers, and health systems.
Meet Primary.Health
We’re Primary. We started in spring 2020 as a team of volunteers running the data system behind community-wide testing in San Francisco’s Mission District and the coastal town of Bolinas. We’ve been building the infrastructure for the next emergency ever since: early detection, labs that share capacity, and response software that’s already running.
Our mission is to reduce the spread and severity of disease by making diagnostics, immunization, and preventive care simple and affordable to deliver at scale.
Read our storyHow it works
Routine care needs the same three jobs every day, so that’s exactly where our platform lives.
Every day, so it’s ready on the day that matters.
Registration, symptom screening, and outreach that reach people in their own language, so you know who needs care before the line forms. Inside clinic walls or out, at population scale.
An EHR is built for one clinic and the patients who walk in. Primary.Health is built for a population: every site, every channel, and every dose, prescription, and result reported where it needs to go.
Integrates with your EHR and extends it. Primary.Health products layer into the chart through Vim and the major EHR app ecosystems, including Epic, improving clinical workflows and adding the capabilities your EHR is missing. Beyond the clinic, they carry that care to pharmacies, homes, schools, and community sites at the scale a response demands.
Newborn Screening Case Management, LabConnect, and Analyze keep cases, lab results, and reporting moving, so your team never has to piece them together by hand.
Always-on readiness
Preparedness funding comes and goes, and tools bought with it often sit unused. Ours run routine programs every day, so when a response starts, your team configures a system it already knows instead of procuring a new one.
Proven in the field since 2020. See how always-on readiness works →
Partners
Year-round immunization, symptom tracking, testing, and air sensing in every building.
ExploreLabs, newborn screening and case management, and immunization programs on shared infrastructure.
ExploreEHR-integrated immunization workflows: the full record, what’s due, and the dose closed without leaving the chart.
ExploreRemoving access barriers to immunization and fixing the provider workflows where doses slip.
ExploreFast, well-designed studies at scale, and airborne detection that updates through software.
ExploreTestimonials
Parents and students are eager for schools to reopen in San Diego. Primary.Health’s automated technology is giving us the tools we need to register, streamline and organize testing so that we can get life back to normal for our kids, while ensuring teachers and parents feel healthy and safe.
With Primary.Health’s software, we were able to integrate our testing technology and deploy school-based surveillance programs in a matter of days. Working with their team really was a great experience and we could not have accomplished what we did without them!
We began using antigen testing following extended breaks. After Winter Break, we were able to significantly decrease exposure due to a staggered school day start and antigen testing. This program has kept our school in-person through the Omicron surge and we are very grateful for it.
Primary.Health has been a courageous and innovative partner, willing to create and iterate product offerings through every step of our partnership. Their system has allowed thousands of Coloradans to easily schedule both testing and vaccination appointments.
Why Primary
In 2020, health departments had to choose response partners in days. Primary started as one of the volunteer teams supporting that work: registering people on sidewalks, tracking every sample, and returning results in people’s own language.
Today the platform is in daily use for immunization, testing, lab data, and case management, and it has carried statewide volume. Public trust in a tool like this is hard to rebuild once it’s lost, so we test for accuracy and security long before a response needs it.
Choose your partner before the emergency, on a normal timeline, with real due diligence.
