LabConnect Data Exchange - Primary Health

LabConnect: Driving Interoperability and Coordination in the Laboratory Ecosystem

Unlock the power of seamless lab integration to optimize your processes and drive efficiency. ETOR and Interoperability-friendly!

Patient <-> Lab <-> Reporting entities

Primary.Health’s LabConnect provides a lab-agnostic integration layer that enables seamless data workflows.

Our Services

  • Expert support and maintenance

  • Weekly status updates via email and/or video calls

  • Timely responses to all inquiries from our project team

  • Transparent communication and training (if needed)

  • Full end-to-end testing

  • Integrations with your lab, HIE, or EHR of choice

  • HL7, FHIR, JSON via HTTP support

  • Data reporting tools and reports

  • Connection into our direct-to-patient communication tool, Primary.Health

  • New features and updates are included

What you can expect


We start by understanding your unique requirements and challenges.


Next, we tailor a solution to fit your lab’s workflows and goals perfectly.


Finally, we seamlessly integrate the solution into your operation, providing ongoing support and maintenance.

Lab Modernization

  • Fully hosted, cloud-based platform

    Improved interoperability, communication, and coordination between labs, healthcare providers, HIEs, and more.

  • Ordering Portals

    Ordering portals for labs used by various entities such as local public health, community groups, shelters, first responders, employers, and long-term care homes

  • Test-to-Treamtent Program

    Support for end-to-end test-to-treatment workflows for respiratory diseases and STIs, including at-home testing and self-collect kits

  • IRB Study Support

    Facilitation of novel workflows and study support for diseases like H5N1, rapid tests, and innovative approaches like using COVID Sniffing Dogs

  • Provider Support

    Ordering provider support for labs with positive case follow-up to support community screening testing efforts

  • CLIA-Waiver Compliance

    Designed for CLIA-Waiver compliance, particularly for tracking and reporting rapid tests conducted at mobile and community pop-up clinics

  • REDCap Interoperabilty

    Provide researchers with expanded datasets integrating lab data into their study tools.

  • Barcode format support

    Whether standard barcodes or QR codes that display required patient information when scanned, we have a variety of tools to support different barcode workflows.

  • Lab pdfs

    Ability to pass through and surface lab reports to patients, or allow us to create one for you if you need it!

  • Streamlined workflows

    Let us help standardize as much as possible to free your team up for operations.

  • Enhanced accuracy

    Mistakes happen. Our platform enables the ability to flag and correct human errors.

  • Real-time data insights

    Gain valuable insights instantly with real-time data analytics, empowering informed decision-making at every step.

  • Seamless integration with existing systems

    Whether being part of a community of lab partners or tapping into a new vendor connection, we can help do the bulk of the lifting.

  • Interoperability success

    Our platform is enabled for interoperability–as our network grows, so does yours!

Primary.Health example of the direct-to-patient communication tool

Our partners come first–we want to deliver a solution that provides everything you’re looking for while delivering incredible value and time savings.

Primary Health

With Primary.Health’s software, we were able to integrate our testing technology and deploy school-based surveillance programs in a matter of days. Working with their team really was a great experience and we could not have accomplished what we did without them!

  • Nicholas Meyerson
  • CEO
  • Darwin Biosciences

Ready to hop on a call?

Complimentary discovery call | No obligation