Registered already? Find your test results. Find your Link Administrator Login
New Introducing Vax: the immunization app inside your EHR. See Vax

Vax · Immunization Programs: The immunization app inside your EHR

See what each patient is due for, and close it before they leave. Vax closes each open gap in the office, or at a nearby pharmacy with an appointment and an e‑prescription.

Open gapsFluOverdue→ Give in officePneumococcalOverdue→ Give in officeShinglesOverdue→ Pharmacy + eRxPart DProvide in office (2)Given today2 gaps closedBook appointment (1)Rx

For hospitals and clinics · Vax

See the gap. Close the gap.

Vax opens in the chart, shows the patient’s open gaps, and gives each one a next step.

1Identify open gaps2Close them in the office or at a pharmacyOpen gapsRECOMMENDEDInfluenza vaccineOverdueYearlyACIP/CDC · AAP · AAFP→ In officePneumococcal vaccineOverdueAge 50+ACIP/CDC→ In officeShingles vaccineOverdueAge 50+Part DACIP/CDC→ PharmacyProvide in office (2)Give flu and pneumococcal during the visitGiven today2 gaps closedBook appointment (1)Shingles at a nearby pharmacy (Part D coverage)AppointmentThu · 10:30 AMeRx sentTo the pharmacyRxPharmacy · 0.8 miRx ready at visit Open gapsFluOverdue→ Give in officePneumococcalOverdue→ Give in officeShinglesOverdue→ Pharmacy + eRxPart DProvide in office (2)Given today2 gaps closedBook appointment (1)Rx
  1. 1

    Identifies gaps

    Compares the patient’s vaccine history against current recommendations for their age, health conditions, and life stage, right in the EHR.

  2. 2

    Consolidates records

    Brings immunization history from registries into one view, so no one is hunting for paperwork during the visit.

  3. 3

    Closes the gap

    Give what you stock during the visit, then book a pharmacy appointment and send the e‑prescription for the rest, all from the same workflow.

Why now

Schedules are more complex, doses are given in more places, and some vaccines, such as shingles under Medicare Part D, are hard to give in the office.

What gets easier

One reconciled history and the open gaps in the chart, with a next step for each: in the office, or at a nearby pharmacy with an appointment and an e‑prescription.

Safe to say yes

Vax runs inside the EHR you have. Start with one clinic, and keep documenting the way you do today.

For schools · Immunization audits

A year-round immunization audit for every student

Every student’s status, checked against the state registry all year, from the first registry record through grade 12.

Why now

Students move, records arrive from clinics, pharmacies, and other states, and a compliance check at two grade gates leaves years in between.

What gets easier

Upload a roster and get a full audit against the state registry back in hours, by vaccine and dose, and run it again whenever you need to.

Safe to say yes

It starts with a roster upload. Your student information system and the state registry stay as they are.

Why trust us · A real-world example

A statewide school immunization audit, from months to hours

In its first year with Primary.Health, a state health department moved 650+ schools from manual registry lookups to a continuous audit.

500+
nurse hours returned to clinical work
1 download
for the statewide CDC report, down from a 3-month compile
100%
of students re-audited through registry refresh
1/3
the prior pace of religious exemption growth, observed in year one

See the full example

For public health · Vaccination clinics

Software for running vaccination clinics, from one pop-up to a statewide campaign

Purpose-built clinic software with the depth of an EHR, configured to your program: registration, scheduling, documentation, and registry reporting.

Registration and scheduling

Participant-centric registration, consent, and scheduling, online, at your location, or on site.

  • Upload a participant list and invite everyone at once
  • Whole families registered together, with the vaccines each person needs
  • Works on any staff or registrant device, designed for accessibility
Family registration and appointment scheduling on two phones

Outreach and reminders

Clinic messaging and reminders in people’s own language, and a portal for their records.

  • Custom email and text messages, supported in 22+ languages
  • Reminders for the next dose, sent automatically
  • A portal where people upload records and retrieve forms
Portal showing immunization status and a photo upload for records

Registry reporting

Every dose reported to the state registry the same day, and written back automatically.

  • Same-day reporting to state immunization information systems
  • Optional links to EHRs, health plans, and other databases to flag vaccine gaps
  • Practical dashboards with the numbers your program runs on
Works with
  • State IIS
  • EHRs
  • Health plans
See a real-world example
Immunization compliance dashboard on a laptop and the record on a phone

Clinics and procurement

On-site clinic coordination and vaccine procurement, from a single event to a mass vaccination campaign.

  • On-site staff for vaccine administration and software support
  • Manufacturer-inclusive vaccine procurement
  • Paper and digital vaccination records for every participant
Clinics programs run on it
  • Flu clinics
  • Workplace clinics
  • Community events
  • School-located clinics
  • Mass vaccination

Support

Onboarding, training, and phone support for your staff, and for participants when you need it.

  • Technical phone support for staff
  • Participant support lines, when specified
  • Onboarding, training, and user guides for every role
Built for every device
  • Staff laptops
  • Clinic tablets
  • Participant phones
  • Accessible by design

Why now

Clinics come in waves: flu season, back to school, an outbreak. Each one needs registration, consent, documentation, and registry reporting on short notice.

What gets easier

Invite a list, register whole families together, document at the site, and report every dose to the state registry the same day.

Safe to say yes

Start with a single clinic. The same setup scales to a campaign, with onboarding, training, and phone support for your staff.

1.6M
Vaccines delivered
20+
Vaccine types supported
7M
Unique people registered
10K+
Locations

Why trust us · Operational proof

Run at state and county scale

This software has run large testing and immunization programs for state health departments, counties, and health care organizations.

  • California Department of Public HealthStatewide antigen testing: 8M+ tests across 4,000+ testing sites and 700+ school districts
  • Minnesota Department of HealthMass vaccination sites, including the Mall of America, and free community testing sites
  • Colorado, through COVIDCheck ColoradoTesting and vaccination scheduling statewide
  • Alameda CountyMultilingual vaccine access
  • City and County of San FranciscoMass vaccination and community clinics
  • OptumLarge testing and immunization programs

See research and news coverage of this work

Contact us

Let’s start talking

Tell us about your organization and how we can help.

In their words

What program leaders say

Public Programs

Primary.Health has been a courageous and innovative partner, willing to create and iterate product offerings through every step of our partnership. Their system has allowed thousands of Coloradans to easily schedule both testing and vaccination appointments.

Nina Safane
Executive Director
COVIDCheck Colorado, a Gary Community Venture

FAQ

Questions about school and public health programs

Do you connect to state immunization registries?

Yes. We maintain bidirectional connections with immunization registries: doses are written back to the state immunization information system automatically, the same day, and records are reconciled from registries nationwide.

Which vaccines are supported?

More than 20 vaccine types for children, adults, and seniors, including DTaP, MMR, polio, HPV, flu, RSV, and shingles, with automated multi-dose follow-up.

Is Primary.Health HIPAA compliant? Is it HITRUST certified?

Yes. Primary.Health is HITRUST certified and HIPAA compliant. Access is role based and follows least-privilege principles, and data is encrypted in transit and at rest. Security documentation is available in our Trust Center.

Can residents use it in their own language?

Yes. Registration, reminders, and results are available in 23 languages.

How do we evaluate Primary.Health?

Talk to our team. We’ll walk through your program, show the platform on your workflows, and share security documentation and references from health departments we’ve worked with. The readiness check is a quick way to see where you stand today.

How does the platform free up time for my overworked administrative staff?

We’ve automated time-consuming tasks like patient communications and vaccine record updates and eliminated the need to access multiple systems, freeing your staff to focus on what they do best. For example, customize a patient reminder and let our platform do the rest. The patient portal makes it easy for patients to log in, upload vaccine records, retrieve organization and provider forms, and more.

Can the platform integrate with my organization’s existing software?

Yes! Our system integrates with most Immunization Information Systems (IIS) and makes it easy to upload participant lists. Need help with annual immunization reporting? Talk to us about further integration with your state’s registries.

What system training do you provide?

Primary.Health provides all the onboarding, training, user guides, and support your organization needs to use the platform. Questions? Our team is just a phone call or email away.

Immunization work, made easier.

Tell us whether you run a clinic, a school district, or a health department, and we’ll show you the part built for you.