Introducing LabConnect from Primary.Health –- the laboratory workflow companion that reduces manual tasks, cuts processing time, and provides real-time visibility across operations.
In today’s laboratory environment, efficiency isn’t just a goal. It’s the foundation of sustainability. Faced with staffing shortages, tighter budgets, and rising demands for real-time data, labs are being asked to do more with less. Legacy workflows and disconnected systems are no longer just inconvenient. They are barriers to public health responsiveness.
Primary.Health created LabConnect to change that.
What is LabConnect?
LabConnect is a purpose-built lab portal, designed in close collaboration with public health labs to streamline ordering, eliminate pre-analytic inefficiencies, and make true interoperability possible. It does all of this without replacing your existing Laboratory Information Management System (LIMS) or Laboratory Information System (LIS). Instead, it sits alongside your current systems, acting as a modern workflow companion that bridges gaps and simplifies operations.
This is the infrastructure investment your team actually wants to use.
A Platform Shaped by Those on the Front Lines
LabConnect didn’t come from a boardroom or a brainstorm. It came from lab directors, accessioners, and epidemiologists who know the pain points better than anyone. Across numerous interviews, site visits, and design sessions, we heard one theme loud and clear:
Labs don’t need another platform to manage. They need one that helps them manage everything else.
LabConnect is that platform. Whether you’re handling COVID-19, sexually transmitted infections (STIs), newborn screening, or environmental testing, LabConnect can adapt to your test menu and streamline your workflows.
Your Pre-Analytic Power Tool
Here’s what sets LabConnect apart:
- Bulk Order and Roster Uploads – Upload orders and patient data using simple CSV or XLSX files. Ideal for high-volume submitters and programs. Spend less time typing and make fewer transcription errors.
- OCR-Powered Requisition Scanning – Turn paper requisitions into clean digital orders with intelligent OCR that maps fields automatically. Preserve existing workflows while eliminating manual data entry.
- Seamless LIMS/LIS Integration – LabConnect works alongside your LIMS, regardless of vendor. Whether you use Beaker, STARLIMS, Clinisys, or ApolloLIMS, LabConnect integrates effortlessly and does not disrupt your core systems.
- Real-Time Order and Result Tracking – From order submission to results delivery, all stakeholders, including lab staff, providers, and submitters, get transparent, real-time access to status updates. This reduces phone calls and emails.
- Role-Based Security and Compliance – Built from the ground up to meet the highest standards in data privacy and security, including HIPAA, CLIA, and HITRUST. Every user sees only what they are authorized to access.
Why Now?
The reality is this. Labs can’t afford to wait for massive overhauls or long IT projects. Grant funds come with tight timelines. Emergencies do not wait for procurement cycles. And as budgets shrink and experienced staff retire, tools that reduce effort and increase precision are not luxuries. They are essential.
LabConnect was not designed as a “rip-and-replace” solution. It is ready to meet your lab where you are and scale as your needs evolve.
Whether you’re processing a surge in respiratory samples, rerouting specimens to partner labs during a disaster, or expanding to include new testing programs, LabConnect gives you control and clarity across the pre-analytic and post-analytic process.
You’re the Hero. LabConnect Is Your Trusted Sidekick.
We built LabConnect to help your team succeed – from the lab director trying to stretch a budget, to the accessioning tech buried in requisition forms, to the public health program manager navigating a multi-lab outbreak response.
This isn’t just a product launch. It is an invitation to partner with us in shaping the future of laboratory interoperability and efficiency.
Let’s modernize your lab together. Book a discovery call today.
