At-home Diabetes Test Kit - Primary Health

At-home Diabetes Test Kit

At-home test kit

Conveniently measure your blood sugar over the past 3 months using the Primary.Medical diabetes screening kit.

FSA/HSA eligible


FSA/HSA eligible

Currently available in 38 states.

What you get:

At-home test kit


Tests for

Checking your blood sugar levels


Recommended for

Anyone who is at risk of developing diabetes. Also for anyone who has been diagnosed with diabetes or prediabetes.


Collection method

Finger prick collecting a blood sample



Results of concern require follow up from a licensed healthcare provider

At-home test kit lab in a box icon

Reasons to test for Diabetes

About Diabetes

Diabetes is a chronic health condition where the body has trouble controlling the amount of sugar in the blood.

This happens when the body can’t produce enough insulin (a hormone that regulates blood sugar levels) or can’t use it effectively. As a result, when blood sugar levels are too high for too long, it can lead to various health problems like heart disease, vision loss, and kidney disease.

Why test?

  • Conveniently measure your blood sugar over the past 3 months using the Primary.Medical diabetes screening kit.
  • This screening kit is a hemoglobin A1c (HbA1c) blood test that shows your average blood sugar level over the past 3 months.

Diabetes screening kit

Designed for:

  • Adults 18 years and older to measure their risk of diabetes
  • Adults 18 years and older with prediabetes, Type 1 diabetes, Type 2 diabetes, and gestational diabetes (diabetes during pregnancy) to monitor their blood sugar levels
Diabetes FAQs

Questions and Answers about Diabetes

What is diabetes?

Diabetes is a chronic medical condition where the body has difficulty maintaining proper blood sugar levels.

There are different types of diabetes:

  • Type 1 diabetes: Type of diabetes where the body doesn’t produce enough insulin. It is a genetic condition that can occur at any age, although typically diagnosed in early childhood.
  • Type 2 diabetes: Type of diabetes where the body can’t use insulin effectively. It typically develops later in life due to lifestyle factors.
  • Prediabetes: A condition where blood sugar levels are higher than normal but not high enough to be diagnosed as diabetes. People with prediabetes are at higher risk of developing Type 2 diabetes.
  • Gestational diabetes: Type of diabetes that can develop at any stage of pregnancy, typically during the 2nd or 3rd trimester.

Why screen for diabetes?

Uncontrolled diabetes increases the risk of blindness, heart disease, kidney failure and other serious medical conditions, so it is important to monitor your blood sugar.

What kind of test does Primary.Medical offer to screen for diabetes?

Primary.Medical offers a hemoglobin A1c test, or HbA1c test, a blood test that measures the average level of glucose (sugar) in the bloodstream over the past 2-3 months.

A HbA1c test is used to diagnose and monitor diabetes and to assess how well a person is managing their diabetes over time. Since it measures blood sugar levels over a few months, it is more comprehensive than a one-time measurement.

A DBS test, or dried blood spot test, is a convenient and minimally invasive way to monitor blood sugar levels. By collecting a small sample of blood from a finger prick onto a special filter paper, this test can provide accurate results without the need for a full blood draw. This makes it a great option for individuals who need to monitor their diabetes regularly and conveniently from home.

Who should use Primary.Medical’s diabetes screening kit?

The Primary.Medical diabetes screening kit can be used by adults 18 years and older who have not been diagnosed with diabetes. It can also be used by adults diagnosed with prediabetes, Type 1 diabetes, Type 2 diabetes, or gestational diabetes. It is a great option for anyone who wants a convenient and private test for diabetes.

For those without diabetes, this is a great option for people who:

  • Are at higher risk for diabetes, such as those with family members with diabetes
  • Want to monitor their health more frequently
  • Have ever had gestational diabetes (diabetes during pregnancy)

Can I use the Primary.Medical’s diabetes screening kit if I already have diabetes?

Yes, you may use the Primary.Medical diabetes screening kit if you already have prediabetes, Type 1 diabetes, Type 2 diabetes, or gestational diabetes. This test can help you monitor your blood sugar level to see how well you are managing your diabetes.

How do I collect a blood sample for the diabetes screening kit? Will it hurt?

The Primary.Medical diabetes screening kit comes with everything you need to get a blood sample, including instructions on how to collect a sample and send back your kit. The diabetes screening kit comes with two lancets (these prick your finger to get a blood sample) in case you need a backup.

All you need to do is use a lancet included in your kit to prick your finger and put blood on a card. Most people say that pricking your finger only hurts a little bit.

I don’t have prediabetes or diabetes. How often should I check my HbA1c levels?

If you don’t have prediabetes or diabetes, it is recommended that you check your HbA1c levels every 3 years.

How often should I check my HbA1c levels if I have diabetes or prediabetes?

If you have diabetes or prediabetes, talk to your doctor or our clinical team on how often you should check your HbA1c levels.

What are the symptoms of diabetes?

Symptoms of diabetes may include:

  • Blurred vision
  • Feeling more thirsty than usual
  • Urinating more often than normal
  • Fatigue and hunger
  • Itchiness of the skin
  • Slow wound healing
  • Dryness within the mouth
  • Numbness or pain in the body’s lower extremities
  • Nausea

These symptoms do not always mean you have diabetes, so it is important to talk to your doctor or our clinical team if you are experiencing these symptoms.

Have more questions?

Contact us at

At-home test kit video tutorial

How to use your diabetes screening kit

Dried blood test kit video


Follow these instructions to learn more about our product:

Clinical Leadership

Prior to joining Primary.Health as a Medical Director Consultant, Aditya Chandrasekhar, MD, MPH has been at Fenway Health since 2014, first as a Primary Care Physician and as a Lead Physician since 2016. Dr. Chandrasekhar earned his MD from Grant Medical College in Mumbai, India and his MPH from the Johns Hopkins Bloomberg School of Public Health. Dr. Chandrasekhar completed his Internal Medicine Residency at the University of Massachusetts Medical School. He is a Linde Fellow in Primary Care Leadership at Beth Israel Deaconess Medical Center and an Instructor in Medicine at Harvard Medical School. Dr. Chandrasekhar’s areas of clinical interest include LGBTQIA+ health and HIV care.
Aditya Chandrasekhar, MD, MPH, FACP

Medical Director

Full Bio
Rafid Fadul, MD, MBA is a physician and health tech executive who is passionate about leveraging technology for the benefit of the masses. He is triple board certified (internal medicine, pulmonary medicine, and critical care). He completed his medicine training at Georgetown University while doing his MBA at Johns Hopkins, followed by training in pulmonary/critical care at the Cleveland Clinic. He has published extensively in clinical medicine, health economics, and digital health, and has presented nationally and internationally on the same. Dr. Fadul also serves on the Board of Directors for MedWish International and leads medical missions overseas.
Rafid Fadul, MD, MBA

Primary.Health Medical CEO and Clinical Advisor

Full Bio
Katie Kowals is a highly experienced multi-state Registered Nurse with over a decade of expertise in Emergency Room medicine and trauma services. With a deep passion for leveraging innovation and technology to provide high-quality healthcare to all, Katie transitioned from the bedside to become a pioneer in tele-health nursing. Drawing on her extensive background in Emergency medicine and community health, Katie brings a wide range of skills to the tele-health space, including patient acuity prioritization, STI testing and counseling, women’s health, and above all, patient safety practices. Through her work, Katie is committed to expanding access to healthcare and improving health outcomes for individuals and communities.
Katie Kowals, RN, BSN

Registered Nurse

Full Bio

General Questions


Which states are Primary.Health Medical available?

Primary.Health Medical is available in 38 states: Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

When will my test kit arrive?

You should expect to receive your test kit within 1-5 business days. Once your package has shipped, you will receive a confirmation email with tracking information.

When will I get my results?

Once we receive your samples, the laboratory will test them and you will receive your results within 5 days. You can access your results online through our secure portal using the Prmary.Health app or the Primary.Health website.

What happens if I test positive?

If you test positive and notify us that you would like to receive a call back from our clinical team, you will receive your call after your results come in. However, if you have not selected to receive a call, you will receive your results via the selected method of contact. At that time, our clinical team will review next steps for treatment.

Can I get a refund for any reason?

We cannot provide a refund after the test kit has shipped. If you have additional questions, please contact us at

Can I cancel my order?

If your kit has already shipped, we unfortunately cannot cancel your order. If you need additional help, please contact

I entered the wrong shipping information. What should I do?

If you made a mistake and entered the wrong contact information, please contact

I didn’t receive my kit. What should I do?

If you did not receive your test kit, please

I received the wrong kit. What should I do?

If you did not receive your test kit, please

When should I take the test and return it?

You should take the test and mail it back as soon as you get it. If you are collecting a sample using a vaginal swab or are doing a FIT (fecal immunochemical test) and are on your period, please wait until your period is over before collecting a sample.

Can someone else order a test for me?

The test results will be connected to the account that you create to receive a test kit. So if someone else orders the kit for you and puts their name on the account, and then you take the test, your test results will be connected to their name. We can only communicate with the person whose name is connected to the account.

If you are an authorized representative of someone and are ordering a kit for the person you represent, please contact us at

I made a mistake getting a sample for my test. Can I get a new test?

Please contact us at if you have questions about your test kit.

How is my privacy protected?

Primary’s platform is HITRUST-certified and HIPAA-compliant, meaning that the platform meets the highest security standards for your data.

Can I get a pregnancy test through Primary.Medical?

At this time you cannot get a pregnancy test through Primary.Medical. Note that the at-home test kits do not test for pregnancy.

Even though we are not offering pregnancy tests at this time, at-home pregnancy tests, also known as over-the-counter pregnancy tests, are an easy and accurate way to find out if you’re pregnant. They are just as effective as getting a pregnancy test in a clinic.

Clinical follow-up

Does my primary care provider need to give the clinical team any of my medical information?

No, your primary care provider does not need to give the clinical team any information. The clinical team will ask you questions about your medical history.

I use a different name than my government name. Do I need to give my government name to get a test or to schedule with the clinical team?

If you use a different name than your government name, please let us know. We will need to verify your identity with your government name so you can consent for treatment.

Can the clinical team send my positive test results to my primary health provider (PCP)?

The clinical team cannot send positive test results to your PCP, but you may show your results to your PCP.


Does Primary.Medical accept insurance?

At this time, Primary.Medical does not accept insurance for at-home tests. You must pay the full price of the test. Primary.Medical will not bill your insurance for the test.

Can I submit a bill to my insurance for reimbursement?

Check with your insurance and ask them about reimbursement for self-pay services.